A. We accept Mastercard, Visa, Discover and American Express. Your credit card will be charged for the total value of your order including freight upon shipping your order.
A. Orders will ship in 7-10 business days, from art approval. Rush service is available.
A. Shelf life for candy mints is over 24 months. Chocolate is 18 months.
A. The designs are applied with high quality product labels, custom cut, and digitally printed.
A. A majority of our packages will ship via USPS (2-6 days). Larger orders will ship Fedex.
$4.95 Shipping, Free on orders $75+
A. While we ship year round, during the warm months and warm weather locations, we strongly suggest that the shipping time is no more than 2 days. We also recommend shipping in a cooler box with ice. There is an additional charge per shipping box, which includes the cooler bag and ice packs. NOTE: WE CANNOT BE RESPONSIBLE FOR MELTED PRODUCTS!!
A. All orders ship in 7-10 business days. We ship from Carmel, IN 46032. Expedited shipping services are available.
A. Rush service is available. For 2 business day production there is a $15.00 charge. We also offer next day (before 2:00 EST) for a $30.00 charge. Please inquire.
A. We are not responsible for carrier delays. We suggest ordering early to avoid these rare delays.
A. Yes, we do. Please contact us for more information.
A. Yes, we can decorate with any logo or image (as long as you have permission to use it). There is no charge for logo or image with a basic type set. If you need your logo and a special tin designed, there will be a $40/hr design fee, which includes a proof and 1 design change.
A. Submit artwork to firstname.lastname@example.org and reference your order number. All artwork must be 300 dpi and 4” on the shortest dimension. Illustrator file formats are preferred. Tiff, jpg, eps and pdf are also acceptable.
A. Sorry, we are not able to offer this service.
A. Yes, there is a $10.00 proof charge. Select this option at checkout.
A. Since all orders are made to order and the nature of the products, we are unable to accept any returns. If we have sent you the wrong item or the item is damaged, please contact us within 5 days or receipt for a replacement or credit, at company’s discretion. If you do not like the design you ordered, we can offer replacement labels that you will be able to put the new labels over the old ones. Please contact us for assistance.
A. We try to pick up obvious errors, and will attempt to contact you, but cannot be responsible for typing errors. When placing your order in the shopping cart, please review carefully before submitting.
A. Yes. Each tin is shrink wrapped around the edges.
A. Yes, most of our candy products are Kosher and our facility is certified. Most products are Parve, with the exception of the chocolate. Kosher certification is available upon request. Please let us know if you have a specific question about a candy product.